CitiBank, | Jan 2020 – Present
- Led and managed a team of 38 finance professionals responsible for producing reports for seven Western European countries, including several Private Banking entities, and (on an interim basis) six Central European countries. Directly oversaw nine team members who themselves managed others.
- Actively participated in various internal projects, contributing to process backup, improvement, and re-engineering initiatives.
- Implemented a workforce planning dashboard using PowerBi, leveraging UI and DAX functionalities for managing recurring tasks, conducting periodic reviews, and handling ad-hoc assignments.
- Played a key role in unifying and automating processes to minimize the risks of human errors.
- Strengthened the control environment by providing comprehensive explanations and actively participating in simplification workgroups.
- Collaborated closely with senior stakeholders and internal clients, delivering tailored results to meet their specific needs.
- Introduced the principle of radical candor within the team, enhancing communication, teamwork, and cross-team engagement.
- Fostered knowledge sharing and established subject-matter work groups to efficiently tackle complex tasks and leverage collective expertise.
- Leveraged technical knowledge to ensure seamless alignment between business and technology functions.
